FAQ's (Frequently Asked Questions)

Q - How do I order my replacement contact lenses from Bard Optical?
A - It's simple. All you need is your doctors name and phone number and a major credit card (or we will give you your total and you can mail a check or money order). Most orders are shipped within 24 hours.

Q - What if I don't have my prescription or I've lost it?
A - No problem. We will call your doctor to obtain it for you absolutely FREE! If you don't know what type of lenses you are wearing, we will call you back with the total price for your order before shipping anything.

Q - How often should I replace my contacts?
A - Most doctors recommend that you replace daily or extended wear lenses every four to six months. Disposable lenses are thrown out after one or two weeks wear. As everyone's needs are different, you should consult your doctor for your optimal wearing schedule.

Q - Can I get my lenses if I'm traveling or out of the country?
A - Yes. A new pair of contacts is always just a phone call away. We ship worldwide whether you're at home, work or on vacation.

Q - What if I want to change my eye color?
A - If your lens is available in tints, you may purchase them at any time. If you do not wear contacts, you should see an eye doctor to be fitted for tinted lenses.

Q - How does Bard Optical sell contact lenses for such a low price?
A - Because we have such a large volume and low overhead, we can buy brand name lenses at wholesale prices. We also ship internationally from one centralized location insuring you one-stop shopping and prompt service.

Q - How can I be sure my lenses will have the correct prescription?
A - At Bard Optical, we pride ourselves on offering you expert, dedicated service. In fact, we guarantee you'll receive the same exact prescription or your money back!

Q - Who should I call with questions regarding eye care?
A - You should always call your eye doctor for all eyecare related questions. Bard Optical is here to provide you with contact lenses and our discount eyecare program.

Q - What information does my prescription contain?
A - It identifies each lens for each eye as follows:

OD: Right eye - OS: Left eye - OU: Both eyes
Brand: Manufacturer and series of lens
Power: Strength of lens
BC: Base curve (back curvature of lens)
D: Diameter (diameter of lens)