Being a vision care professional is about more than just treating illnesses and injuries, it’s about having the patient’s best interests in mind. Being focused on patient care means remembering that all your patients are people, and tailoring your care to their particular needs, expectations and beliefs.
The key to successful patient care is treating all patients with proper compassion and respect. It’s more than just tending to their needs, but connecting with them on a level that shows that you respect them, and that you care.
Trips to the optometrist’s office can make people anxious, especially if it is for a procedure that they are not used to. Patient-centered care is imperative in this case, in which the vision care professional must anticipate that their patients are nervous, and work to not only provide a service, but also to reassure the patient as best they can.
Not only does patient-focused care help the emotional wellbeing of the patients it targets, but it can also have a lasting impact on the overall health of the patient. Positive communication between patient and doctor can build trust. Often times, if a patient trusts a caregiver, and feels comfortable around them, the vision health advice that the caregiver gives to the patient is better received, and more likely to be followed. In this way, an eye care professional’s patients are receiving a noticeably better level of care than if no connection were to be made during their visit at all.
At Bard Optical, we strive to make every encounter with our patients resemble the positivity outlined above. We work to maintain a fine-tuned sense of professionalism and comfort for all our patients, in the hopes that when they visit our offices they feel like they are in a place where they feel valued, heard, and respected. In that way, we can truly exemplify our motto, ‘Vision for Life.’
If you are in need of eye care professionals that take patient care seriously and always strive to have your best interests at heart, look no further. Come visit us today!